Cabarrus Eye Center
,
Concord, NC

My toddler had an appointment with Dr. Sandra Brown that was unable to be completed. The staff was welcoming and accommodating, but Dr. Brown made no attempt to make my child feel comfortable enough to be examined. She didn't speak directly to my child a single time, didn't smile or soften her tone around my child, and just stared at my screaming toddler in between waving lights and popsicle sticks in her face. Maybe other children aren't as bothered by Dr. Brown's lack of awareness, but mine require a level of attention and care that won't be found in her office. I wish I had read more reviews before subjecting my child to this experience because there are plenty that would have warned me, but I learned my lesson the hard way and absolutely won't be returning here.

The doctors and medical staff are really good. I have been seen by Dr. Cole, Dr Handler, and Dr Hasson. All are exceptionally good. I am satisfied with the eyecare I received. The nursing and staff are friendly and helpful. That's the important things. Otherwise, the facility is large and oddly laid out. The parking lot is sufficient, but you might have to walk a bit to reach the lobby during busy times. There is a covered drop-off for patients who need it. The lobby is small and cramped. The telephone auto attendant is extremely annoying. Sometimes an in-checker lady can be unwelcoming and gruff.

The staff at building A & C are great. They really take care of you. From the office staff to the nurses and their technicians. I wouldn't want to go anywhere else. I have seen Dr. Handler is great. He helped me with a major issue on a Saturday when I had to be seen in the ER, and he opened his office for me. Also, Dr. Robinson is a great doctor, and he performed both cataract surgeries for me. The hardest one was at the hospital surgery center, and the other was at their on-site surgery and laser center. Both were done between August and September of 2023. I will always use these doctors for my eye care needs.