Calenda Eye Care Center
404 Toll Gate Rd,
Warwick, RI

*two stars for front desk staff* I have been a patient of Calenda Eye Care for as long as I can remember. The doctors are wonderful. Dr Levin is extremely kind and knowledgeable. Even suggested a specialist to help me with migraines. Front desk staff, aside from Joanne, have been very rude and seem bothered every time I walk in or speak with them on the phone. I overheard them making fun of an elderly patient that one staff member hung up on while waiting for my appointment. As the first interaction with clients, they should be kinder since the front desk staff sets the tone for the office. Staff could benefit from some customer service training.

The most RUDE and ARROGANT receptionists I have ever seen in a medical field. Nasty with patients on the phone and in person. If you are that unhappy with your job, QUIT and go work where you don’t have to be in any type of contact with people. VERY POOR AND VERY UNPROFESSIONAL. There should be a MINUS STAR Rating. They would be a MINUS 50.

My mother's appointment last year the girls in front were rude she figured ok it's Monday. Then the Drs were the same. Did not offer any explanations. When I made a next year appointment it turned out to be a Monday so I changed it. I just had to cancel the appointment and the answering service again was rude. I have a family issue. Now I have to find a new eye doctor. I truly miss the original Dr Calenda and the ortstaff they were wonderful. You people need to remember you can be heard talking about patients and laughing from the waiting area. Without us where would you be. One less patient So sad.