Caris Eye Centers - Alpharetta
9995 Jones Bridge Rd,
Alpharetta, GA
9995 Jones Bridge Rd, Alpharetta, GA 30022, United States of America
+1 770-475-1242
https://www.cariseyecenters.com/
Jason Frazier
1 year ago
The one star is only for Dr. Spence. I would give him 5 stars separately. I would give Caris Eye Centers 0 stars. I've gone to them for the last three years. I recently got a bill in the mail for a remainder I owed after insurance, $41. First they don't have a way to pay it online. So I went in after work yesterday and was asked if I wanted to pay the $41 or the $183 I owed. I didn't understand the $183. I was told it was from. 2 years ago. I started to remember about this as I was interacting and remembered they never called me back about it from two years ago. Not only did they not call me back about it two years ago, because they said some bills were sent out by mistake back then, I've seen them 2 times since and no one has said a thing. I've paid the money both times on my previous visits and no one mentioned this. I'm never coming here again.
Kevin G
1 year ago
I'd like to extend a heartfelt appreciation to Teena at the Alpharetta office. She has consistently been a key reason why I choose to visit this office. Whenever I require adjustments to my glasses, she consistently performs an outstanding job, effectively resolving any discomfort related to my frames. In fact, I'd go so far as to say that she's the most exceptional optician I've had the pleasure of being assisted by in the last two decades. Her expertise in her field is highly evident, and her many years of experience shine through. Additionally, she is remarkably patient.
CB- T
1 year ago
This review is specifically for the contact lenses back office team and whoever in the front office (reluctantly) answers the phone. The level of quality/service has declined dramatically over the last year. Prior to about a year ago, this location was bar none, the absolute best in everything no matter who I (or my family) interacted with. Now, however, it's meh...fair to medley.
Whatever has changed in the last year, please get back to the level of excellence you all are capable of!
For the remainder of the staff, eye doctors, eyeglasses expert technician, you all deserve 5 stars. Do know that this review is not directed towards you.