Sarah L

I got PRK surgery here at Carlsbad Eye Care and was so blind I couldn't drive for almost 2 months, had to quit my job for that whole time only for in the end the surgery gave me ZERO percent improvement in my vision, it just made my corneas thinner (bad). When all was said and done, they told me to go pay someone experienced another few thousand to do it all over again. No refund at all. Honestly, the only thing that could have made this experience worse would be if my vision was permanently damaged.

Nicole Deatherage

After finding them on groupon for lasik/PRK, I booked a free consultation. Their office is in a beautiful location, and the surgery center was conveniently located closer to DT San DIego. Dr. Tracy and his wife Natalie (also the receptionist) were very helpful and friendly from the get-go, I could tell they had a ton of experience with this procedure. I called numerous times to ask and re-ask questions about the procedure and payment options and recovery, and every time they were beyond patient and friendly. Every step of the way was explained to me in detail and given to me in writing, and I received reminder phone calls as well as emails-which I appreciated. One thing I wish was different, I did not receive my after procedure instructions until after the procedure. I do wish I received those ahead of time so that I could familiarize myself with what to do before I couldnt see/was all loopy from the drugs. It may have also helped to reduce my anxiety on surgery day because I wouldnt have to worry about making sure I wasnt missing any information and was going to be doing everything correctly-but not a big deal at all. I never felt like anything was being pushed on me. They were very flexible and willing to work with my schedule and were upfront about everything. They told me to take my time in deciding if I wanted to do the surgery, and there was never any cancellation or late fees, or any other hidden fees. Just the surgery fee and the prescriptions (which in total cost me $30.00. While the procedure was not covered by any insurance all the prescriptions were, and I dont even have great health insurance). Lasik/PRK is not a cheap procedure, but I did not feel over-charged and felt very comfortable with these doctors the whole time. This is not the most expensive place in town, but it is also not the cheapest. Up to you to decide what kind of experience you want to have. Everything was fast, I had two pre-appointment testings (which are about an hour long, but that is because of all the tests they do to decide which laser eye surgery procedure is best for you and if you are even a candidate), the surgery, and a few follow up appointments, and I never had to wait to see the doctor at any of these. I even showed up half an hour late to one of my appointments and it was no big deal! Dr. Tracy recommended PRK for me. The procedure itself really is painless, but it was terrifying, not going to lie! They did a great job making me feel as comfortable as possible, and gave me a Valium before hand as well as a teddy bear to hug during the procedure (which, having something for your hands to do really helps...). Their procedures are on Thursdays. After the procedure, I ended up having some intense pain over the weekend, which was taken care of by the pain pills I was prescribed, but it was not fun. Because of my vision, I did not feel like I could go back to work/do anything that required good vision until a week after my procedure, but this is different for everyone who gets PRK-they told me most people are ready to go back to work the Monday following the procedure. My eyes are dry after the procedure, but nothing too uncomfortable following that initial weekend. All-in-all it was easy and I would recommend it to anyone on the fence, especially with Dr. Tracy and Natalie.

Damon DiMaria

Very happy! After seeing another Ophthalmologist for 3 years, I am now a pt of Dr. Tracy. Stopped my red eyes, with treatment not suggested before. He was very interactive and made suggestions that were not offered before. Many Eye Docs immediate upsell addt'l services. Dr. Tracy spent a lot of time with me and is really helping me out! Talked to me about differences of Tear Duct Plugs and various similar consultative aspects that MD's don't normally allow time for! thx