Carolina Eyecare Physicians - Sam Rittenberg
1739 Sam Rittenberg Blvd,
Charleston, SC

Dr. Smith and his medical personnel were friendly and efficient during my visit! However, I went to pick up glasses I purchased at 9:15a this morning. I waited over a week to pick these up as the pick up times are limited. The person that fits new glasses was late so I was questioning the woman at the front desk about if I should wait or if she could ascertain the whereabouts of the proper person so that I did not have to come back at a different time. I was just wondering whether or not it would be worth a short wait. As I was asking these questions, the woman at the front desk shouted that I was “having an attitude with her about something she has no control over.” She was extremely rude, but she was the only one in the office at this time so this is likely the reason she felt comfortable saying this to me given the privacy. And the other issue is that the person was not there to provide a needed service at the appropriate time. But this comment from the front desk employee was unacceptable to me and I will not be returning.

Dr. Smith and his team of Eye Care Specialists are amazing. They handle all of my Eye care needs in a professional manner. I've been a patient of Dr. Smith for many years and looking forward to many more. Thanks, Carolina Eyecare!

I have been trying to get my glasses for over a month, this is ridiculous. The only people who have been helpful to even get my lenses or anything situated is a nice girl at Charlie Paige and another girl who floats around. I finally paid for my glasses but I need my glasses to see. I am so upset and I think after I get my glasses I will not be back…