Carolina Eyecare Physicians: William H. Lee, M.D.
349 Folly Rd,
Charleston, SC

Took forever to get the appointment after referral from LensCrafters and a couple follow up calls bc I didn’t hear back from them. The appointment was at 9, so I had to leave home at 740 just to make it here to sit. The tech was sweet and apologized then provided an excuse for the delay. But as a customer we should have been advised of the delay/wait or offered to reschedule instead of waiting so long. (That’s would have been better customer service) The tech dilated my eyes at 935. Had 9 am appt and all paperwork done prior to arriving. I still waited over 1hr after being dialated at 935 in the back to just to be seen by doctor at 10:30. WAITING. And waiting.. why book 9 appt if doctor is not showing up til after 10. My Time is money and my time is precious. If ur not considerate of ur customers time then I can’t recommend this place at all even if everyone was nice. (Which they were) I’ve never waited so long to see any doctor. 4 stars bc they knew what they were doing but still waited a LONG TIME.

Dr. Lee has took care of my mother and father in laws for years. I have been seeing him for a long time and found that he is friendly and very knowledgeable. I trust him to tell me what I need to do for my eyes. I recommend him to my friends

Dr Lee and his staff were great! Very knowledgeable, helpful and answered all of my questions.