Cascade Ophthalmology, P.C.
791 Kenmoor Ave SE suite a,
Grand Rapids, MI

Dr. Henry is an excellent physician and I have received great care from this practice for 20 years. However a recent incident caused me to leave. I've had a series of strokes that left me with vision and other physical problems, and Dr. Henry was keep track of my vision problems. Because of the results of the strokes I am very slow in performing the usual tasks like washing, food prep, and other stuff. And I am extremely tired, falling asleep frequently. Because of all this stuff I was late for an appointment with Dr. Henry. I was told I was a "no-show," because I was 15 minutes late, and would be charged a fee for this. I was not a "no-show." I was late. So I decided that I need to find another Opthalmologist for this appointment and I cancelled my appointment. I am sorry to have left because Dr. Henry is a good and caring physician.

Dr Elizabeth Henry is amazing, caring yet extremely efficient. She diagnosed acute angle glaucoma my first visit after years at another Opthamology facility. I had procedures on both eyes within weeks. Doing so probably saved my eye site and a lot of pain had I had an episode. You just feel confident in her skills and knowledge when you’re with her.

Clearly this office is not concerned with public health as a priority. Within 48 hours of making an appointment, I canceled via their voicemail due to a migraine headache. I called the following day to reschedule & was told I owed $50 for a no show appointment. I was angry, talked to office manager & got nowhere. I received a bill for $50, wrote a letter to the professionals (Doctors) about it - received no response. One month later, I’ve received another bill for $50. (In the time of COVID, my office welcomes cancellations if someone doesn’t feel well.) I will not be paying the $50 & cannot recommend this office.