Century Eye Care Medical Center, Inc. - Gardena, CA
1141 W Redondo Beach Blvd UNIT 101,
Gardena, CA

The wait times are way longer than the average doctors office and the office staff is very incompetent. I had taken my appointment in advance and they called me the day before the appointment saying everything is good, then I come to the appointment and they told me they didnt have authorization from the insurance and on top of that they tell me that I should them call them to see if THEY got the authorization, dont be surprised if they turn you away because of their stupidity.

First off, this place sucks and that's putting it nicely!!!! I find it very unacceptable that my elderly father (84 years old) had to wait 5 hours for an appointment he had previously scheduled . He was scheduled at 9:30 am and wasn't seen by the doctor until 2:30 pm. How unprofessional of the staff to not have the decency to tell my father that the doctor had an emergency and there was no telling when the doctor would come in. This is not the first time that this medical center has neglected to communicate with my father. On another occasion, my father checked in and half an hour later the office staff informed us that they had to reschedule because the machine wasn't working. They knew the machine wasn't working prior to us arriving. I asked the young lady at the desk if the machine had just stopped working and she explained that it hadn't worked since the morning. So, why not have the common courtesy to call my father and cancel the appointment. Staff has no common sense! Very unprofessional I reluctantly gave it one star, if I had the choice I would not even give it one star.

Worst clinic ever. My appt. was at 10am, I waited until 1:00 pm...still didn't see the doc. The staff kept saying, "your next". I couldn't wait another minute, I left.

12/26/2024 I had an appointment and was lucky that they called back and I went. However, they made me come back for another test. They did call me this morning to confirm and my guess is maybe they cannot authorize the test. I called many times after they called at 10:30 am but they will not answer the phone. I guess I will figure it out tomorrow when I go. It has been 4-5 years since the last I saw an eye doctor that is why I needed to go. In frustration I would forego all this and pay the 40 bucks and see one in Walmart but the government already stole enough from me to fund wars to kill other people abroad so I stopped caring. 12/27/2024 I did not get a follow-up call saying I did not get an authorization, so I wasted time going to an appointment they made for me without telling me that they did not have authorization. I also had issues with parking so I parked by a garbage can in which the other line was blue. People are also inconsiderate and park by the driveway entrance so people cannot go in. I told them good I didn't want to park illegally for an extended period and get a ticket and left. I hope I don't have to come back.

I really wanted to like this office because it is conveniently located for me. I went there many times over a couple of years. I found the doctors switch out often and the wait is always very long! The last time I was there they had to re …

I had an accident where the soccer ball hit my eye and I was very concerned about the health of my eye and retina. My own retina specialist could not give me an early appointment, Dr. Mike Aghai was gracious enough to give me an emergency appointment Monday early morning, even though his schedule was full. He was thorough, professional and knowledgeable. He spent the time to check my vision and retina and took the time to explain everything for me in detail. very happy with the service. He will be my eye doctor from now on.

It’s ridiculous that you have had a 30 min plus wait on your phone line. You need to have a call back or some other method that makes sense than someone waiting for that long, it’s beyond inconvenient and unprofessional when there’s multiple other methods to do this in 2024.

I have called this place several times left several messages and no body calls you back. Not a good way to deal with patients who are trying to make appointments or get a call back to speak to someone. Unbelievable. This is not good ethics in administration organization.

This is my first time to come here. It’s a busy place, lots ot patients in the waiting room, but is very fast service. Waiting time is just right. My only concerned is, their parking space it not enough for patients who had appointment on that day. I tried at hospital parking, it is full, i went to 7 Eleven, but space got marked for their customer only. I ended up parking at the Auto Zone across the street. Maybe on my next appointment, i will just try Uber, so no worry about my parking.

I am a patient of Century Eye Care in Gardena, I am treated by Dr. Mehrdad Aghai. 5 months ago I had surgery on my left eye, and from the first day I started going to this clinic, everyone has …

My experience is absolutely wonderful at Century Eye Care. If I can gift Dr.Aghai with a Mercedes, I definitely would be because he gave me my vision back. I recommend him to anyone that has eye disorders or diseases.

Dr. Aghai has been my doctor for many years & I have always been happy with the care he has given me. I'm so happy after my cataract surgery my vision is much better I cannot wait to get the surgery for my other eye my vision has improved so much. Many thanks to the doctor & all the staff for helping me to improve my vision.

I’ve been coming to this eye specialist for years and even though there is a wait sometimes it’s worth it. I wouldn’t go elsewhere.. The Drs here are the best especially my Mom’s Dr Aghai . Keep up the good work and the staff here are nice and very supportive ❤️

– Impressive Display of Miscommunication Arrived a few minutes late after misunderstanding my appointment time. Instead of simply saying, “We can’t take you, please reschedule,” the front desk sent me into the back to ask the doctor myself. This resulted in me walking into a room where the entire staff looked at me like I had teleported in uninvited. No one knew why I was there because — shocker — the front desk never told them anything. The doctor then sent me right back to the front, making the whole detour pointless. To recap: • I was late by a few minutes. • They could have calmly rescheduled me. • Instead, they turned it into a group confusion exercise. If the goal was to create maximum awkwardness with minimal effort, mission accomplished. If the goal was professionalism… try again. I won’t be returning. Clear communication shouldn’t be this difficult

I wish I would of seen and had read all of the comments below! Wow!!! Someone said they “stack” appointments....they continue to do so! Schedule my appointment in February for May 4, came in early at 9am. Here I am it’s close to noon and no sign of being seen by the doctor! I will continue to wait and go from there! But, never coming back! Sad part is I almost schedule an appointment for my 6yr old she would of missed the entire day! But, damn shame to see people playing with their patients time like this!!! Yeah, bring snacks because you will definitely be waiting!

Gloria Njoku I love this office. The staff is friendly, knowledgeable and always helpful. Dr Aghi is awesome, highly skilled and caring. I was legally blind in my left eye due to a previous retina problem. Now my vision in my left eye is better than my right. He saw that my insurance picked up the entire tab. Very happy.

The surgery was scary but I got through it and I can see so well I can see all the dirt I got in my house The staff was very nice and attentive and they even gave me snacks afterwards. The doctor was very kind professional and patient.

As stated below, they really need to get their stuff together. Each time I have an appointment it takes me DAYS to get through to someone on the phone. I had to connect to a surgical coordinator to make an eyeglasses appointment! They keep saying their phone lines are too busy but that’s not believable. You would think after helping so many elderly people they could at least get their phone lines fixed! Imagine how many elderly people can’t receive help because they can’t answer their phones and their mailboxes are always full? This is pitiful and severely unprofessional. Someone should report it and it might be me, so watch out.

I had a very disappointing experience at Century Eye Care. They do not seem to prioritize patients with disabilities, and the wait times are unreasonably long—over two hours in my case. It feels like their focus is more on generating revenue than providing quality care. I would not recommend this place.

Doctor was good his staff a different story appointment was for 9:40 it was after 1 and I still hadn't seen the doctor. The staff continued to put people before me as if I wasn't there.Dont know about the rest of the locations are but the Gardena office I would not recommend it .

Made appt for lenses and contacts - a Doctor (not the one I requested that was referred to me) told me they were "too busy" and didn't have time for both prescriptions - that I had to come back again! I had to go 4 times and still don't have my prescription for contact lenses - in addition it was the first time in my life of wearing contacts (over 50 years) that I had to pay 25.00 for contact samples- (they indicated it was for postage and handling) I still don't have the contacts prescription - I Am not going back ! It takes forever to get a hold of anyone in that office!

Unfortunately my mother was referred to this doctors office by her primary. My nieces, sister and I have had to bring her here for some eye appointments and there is always too many people waiting in the lobby, HOURS of waiting, in a not so great location. This office/doctor books back to back patients with one doctor to serve all these patients. Staff is friendly but feels like this office is abusing the medical system by having so many patients check in with medical/medicaid coverage. How is this allowed? Additional doctors should be hired to serve this much volume. What a disappointment.

This place takes too long. Still waiting for my father to get out he needed a check up for and a medical document, we have been here since 12:30pm. I get it it was while they where in lunch. But it's 4pm and dad is still waiting inside. I can't stay inside with him because their pandemic rules which I understand but can they give him a time frame maybe we can come back before they close. Then eye exam was done like 1 hour ago and we are just waiting on the docs signature at least thats what they have been telling him. For the past hour.

I suffered with vision problems for over 15 years. Come to find out I had cataracts in both eyes. After building up the nerve to have the procedure, Dr. Aghai / Century Eye Care was the place that I trusted to help me see again. After two successful cataract surgeries, I was able to see clearly for the first time. I saw colors, definition, and a beautiful world. This procedure was one of the best decisions I have ever made in my life. I am so glad I did it. Thank you kindly.

Fantastic care! I’ve never seen as well in my entire life! The doctor was great explaining what would be happening (cataract surgery) and his staff is friendly and accommodating. The doctor’s assistant Carla is a bright radiant soul and I have no doubt she will go on to be a wonderful doctor 🥰 …

What an awesome experience, with extremely caring staff, from the moment you make the first call. Dr. Again took me from a single candle lite room with no details to bright new world of possibilities. HE IS THE BEST!!!. I have to give a shout out to another miracle worker, LUCY. Lucy got me into surgery for my cataracts in record time and was just a true advocate for me getting my sight back and my life. IF YOU ARE LUCKY ENOUGH TO GET A REFERRAL TO CENTURY ETE CARE. count your lucky stars!! Nothing but the BEST here.

The worst place to reschedule your appointment the lady literally picked up and just put the phone down who is letting them just laze around

I waited about 40minutes before i saw the doctor. My apointment was at 10:20 i did see the doctor until about 11:15. Then when i saw the doctor he was short and sort of rude. I told him that the olace got bad reciews he said yeah uh huh. One of the receptionist was a know it all with a attitiude. I did not have a good experience i only came to go with my dad. I read the reviews after i made the appoinmnet and i only gave it a two cause the dcotor did try to explain his rudeness after i told him he shohld be more patie t. But i wont go here again. Sorry for my dad.

Quite expensive... and the lack of care that goes into taking care of the clients is not adequate to say the least., Most of the staff members here are not equipped to handle any type of volumes...so if there's more than four people in the …

The secretary was very dismissive towards me. I didn't get the answers to my questions. I felt like I didn't matter to her. I had to ask the doctor my questions. They were very helpful

The Doctors that work here are nice, but (and I do mean BUT). The timelines of this clinic is HORRIBLE. I had a 12:50pm appointment and 3+ hrs pass and I am still waiting to be seen. Absolutely unacceptable how they stack appointments (heard through the grapevine) at some clinics, they schedule patients to see the doctor within the same block of time, hence the term "stacking." Literally, there could be 5-8 patients scheduled for 12pm, while another 7-10 patients are all schedule for 1pm...doesn't matter if you've schedule your appointment months ahead or if your having a procedure done or not; not even if you come in early to your appointment... point is, YOU WILL WAIT. Not to be funny but, bring breakfast, lunch or maybe dinner...you will be waiting for some time, so you might as well keep not go hungry in the process and keep yourself occupied. Like I said, good doctors, but there are only 2, (maybe that's the issue, just saying in case no one has observed that). Maybe having more doctors on hand may resolve the issue and that way more patients are seen "On Time" and doctors aren't spread too thin. I wish this eye clinic would do better. I am literally writing this review in the clinic, still waiting...because the Doctor is very thorough and helps the patients, but the waiting...😞...my day is gone. Legs are cramping up from sitting for hours...