Bad experience. I arrived 10 minutes prior to my appointment as requested. For the 3rd time in a row, I waited 25 minutes to be seen. I was told at checkout at my last appointment that this was a 6 month follow up to cataract surgery. I was told I would not be dilatated. Well, they wanted to. I would not be able to drive home. I was told I would have to reschedule. They schedule multiple people at the same time for the convenience of the Doctors. Patients are also customers. Bad patient and customer service. I won't go back there,

My wife has called Dr Chang office 3 or 4 times in the last 3 weeks to get an appointment for her and I in Scott township office....All we get is a recording to leave a name and phone number and we will contact you within 24 hours.... We are still waiting for return call....Are they still in business....Inquiring minds want to know.... I would hate to try to find another great Dr Chang and his associates....

The doctors are the best. Not only knowledgeable but they also have a very caring manner. The front office staff is efficient, and appointments move along smoothly and quickly. I go to Doctor Schaeder, and she's wonderful, but many family members have also gone to Dr. Chang and he is also an excellent doctor. I highly recommend this group. I've referred friends to them as well.