I attempted to make an appointment as a new client for 2024. The representative over the phone was short, rude, and slammed the phone down as we ended the call. GOOD customer service is a driving force to any business! Oftentimes your first line of defense is the the front desk workers! When I called back to cancel the appointment the person was more than happy to cancel, and did not offer an apology or anything! I would not refer anyone to this place of business! I wish I could give this business no stars! This may be a common practice for this worker, she was very comfortable with being rude!
My visit was an excellent visit with both the assistant and the attending physician dealing with my eyes. They were very courteous and helpful in sharing any needs that I had mentioned. I have full confidence in their abilities to care for … More
They were willing to work me in the same day, even though they were clearly very busy. I am new to the area and had a significant eye problem. My care from Dr Whiteside was excellent and not rushed. Would clearly recommend!!!!