Mayra Estrada
6 months ago
I had THE BEST experience at this office from start to finish.
The front office was incredibly kind and helpful over the phone. She immediately looked up my insurance, clearly explained what my copay would be, and answered all my questions without making me feel rushed. She was just genuinely kind which is so appreciated these days. They even had availability the following week, which made scheduling so easy.
When Dr. Vong saw me, the experience got even BETTER. He took the time to go over all of my questions and concerns about my eyes and genuinely listened. He explained what was going on in a way that actually made sense, even walking me through a photo diagram in his office to show how the eye works. He can tell he genuinely cares about what he does and you just feel like you're in great hands.
He performed two different tests and explained both thoroughly. The first measured my eyes for contacts and, after 15 years of wearing them, no one had ever fully explained to me what those measurements actually meant or how they relate to my lenses. That alone was so appreciated.
Then he had me do an Optical Coherence Tomography (OCT), which was honestly so cool. He went over the results in detail and broke everything down clearly. It felt like a mini lecture in the best possible way, the kind you actually want to attend because you are learning something valuable about your own health.
HANDS DOWN the best eye exam I have ever had. I highly recommend Dr. Vong and his team. You will not regret it.
Wonderful Optometrist thorough and friendly. I drive a long distance but he's the BEST! sometimes the office staff is not the best, one only. I drive a distance but worth it.