Deborah Griffin
1 year ago
Extremely satisfied with my experience. They got me an appointment with in two weeks of calling. Everyone was extremely friendly, helpful, and knowledgeable of their job. I had a bad experience with my last Optometrist office, so I was very happy to be treated so well with the Fairfield office. They are all truly professional.
Mothera Tucker
1 year ago
We have been loyal customers for years & love Dr. Glass. However, this year makes me want to find a new place altogether. We have been waiting on trial contacts for 90 days. We have been promised them within the week 3 times now. The office manager, Sarah, couldn’t care less. She has yet to fix a bill from May that she insisted we pay & get refunded. She never follows up. She lacks customer service skills. Nothing is her fault. She is rude. She doesn’t care if you can’t see & need to see to function & do your job. Worst medical care & lack of concern ever.
Just had my yearly eye exam with Dr.Michelle and Mary. They're always so kind and helpful with questions i have. They got me in and out at a timely manner. I've been with them since 2019.