Mary Ann Vogel
2 months ago
I had a very, very good experience experience at Clarkson Eyecare in Willoughby, due to the professionalism of every member of the Clarkson team. Time was taken with me during my vision check for questions and to discuss changes to my vision. While choosing my new frames, I was not rushed and received real time assistance. I'm looking forward to the receiving and wearing my new eyeglasses. I could not have asked for a more helpful group of professionals working with me during every step of my appointment.
Quick, showed me many affordable options and what exactly my insurance covered.
Also didn’t try to up sell. Gave kids exam and told me glasses were not necessary.
Great experience every time! Facility is always clean with state of the art technology. Dr. Hartman and the staff (Cheyenne and Marissa) are always polite and kind with exceptional customer service. My appointment starts on time at every visit.
I also like the fact that the prescription is always correct and crystal clear the first time around. Glasses are always received less than 5 days. Overall, it is always a great experience!