Phillip Haney

Just a bit disappointed. I had been a customer of Clarksville Eye Clinic for several years across their locations. I moved to TX in 2019 and came back again recently for a job at Campbell. Long story short I lost a contact lens in a pool, and I drove to the clinic with 1 left in my eye, blind as a bat in another. The next available appointment was after the New Year, and I don't have backup glasses. I honestly expected to be able to get that lens replaced in the interim before my appointment, but I was denied. I asked to speak to the optometrist and was told the clinic manager said no already. I couldn't speak to him/her either. So I simply asked to have my appointment canceled, and I'll just have to give my business to another optometrist clinic. I know it won't hurt them because of how booked they are but it's a principle thing. Cheers!

Stephanie Mattingly

After scheduling an appointment a month in advance online. They canceled my appointment due to me not having an updated phone number because I didn’t confirm the appointment when they tried to call me. When I booked the appointment online I entered all that information that they asked for. Unfortunately, they lost me as patient and my daughter. She was supposed to be called by them to pick up her glasses last wk. They never called her. My daughter had to call and ask if her glasses were ready. They lady admitted to my daughter that they forgot to call her. So it’s ok for them to make a mistake and expect the patient to come back but, if you don’t answer to confirm their appointment they will cancel it for you. Not good business. In search of a company that takes care of their patients. Sucks! We sure did like Dr. Drew. Need better staff.

Jo Greiner

This place is fantastic! Dr. Drew is very knowledgeable and has a great personality. All the staff were friendly and helpful. I was in and out very quickly. Highly recommend!