Classic Vision Norman
1141 36th Ave NW,
Norman, OK

Dr Smith and his staff are phenomenal! They’re so patient and treated me perfectly. Answered all my questions and got me set up with glasses, contacts, and readers! I even asked them to work up my insurance in two different ways to compare which I route would get me the most out of my insurance and she did so with grace and professionalism. My family and I will continue to come back!!

Horrible and most frustrating experience getting glasses. I would give a zero if I could. ***Reading this companies response to other horrible reviews shows how they justify their actions and could care less about your dissatisfied experience***They are nice enough people, but nice doesn't get the job done right. Dr. Spencer was pushy and pushed me into a product I didn't want to begin with. She wanted me to try progressive glasses and said if I didn't like them then I could bring them back. What they don't tell you is that it is not free of charge if you are dissatisfied with the glasses. They also know that progressive glasses don't work for the majority of people and will tell you that after you being them back. Dr. Spencer also pressured me to go see a referral specialist doctor in OKC for an unecessary check up. The tech who measured my eyes for progressives did not measure them accurately, so I could not see out of the them as everything was blurry. I took them back and said these don't work for me and I wanted single vision. I found out I was not measured correctly, but they wouldn't give me a refund, so I had to reschedule to get my eyes re-checked before they would give me single vision glasses. I had to wait two more weeks for an appointment, but after a re-check my vision was the same. I waited two more weeks for the single vision glasses and came in for the replacement. They significantly stretched my glasses out during the replacement process and she tried to give them back to me that way. I told the tech that the glasses are stretched out, and they don't fit the way they used to. She attempted to fix them without success. After 4 visits and $300 dollars later, I have a pair of glasses that don't fit right and I hate them. I feel the staff is under qualified and they make careless mistakes. I will take these glasses to get them fixed somewhere else because I have lost all confidence in the staff. I will never return and will say it was the worst experience I have ever had getting glasses in 30 years.

Dr. Smith has been my optometrist for 6-7 years now and he is nothing short of awesome. And it is also a plus that the staff are patient and knowledgeable which makes for a great visit and I recommend Classic Vision 10/10!!