Cleveland Clinic - Cole Eye Institute Beachwood
2000 Auburn Dr #100,
Beachwood, OH

Only my first visit to this location, but the eye clinic's patient reps were nice & professional as well as Donna the opthalmology technician & Diane Tucker, O.D. Donna seemed personable & engaging. Dr. Tucker seemed kind of "well booked" yet open to answering questions & clarified when I was unsure, thorough & has a game plan set out for a return visit. The one older lady's (in the eyeglass center with the darker brown hair) attitude can use some real work for sure! She was a bit huffy & her demeanor came across with an attitude when I was trying to understand her half hearted attempt at explaining details from the insurance printout for what they have there, but became pleasant upon leaving, ugh! I like the eye clinic's staff here so far, but I'll drive to the Cleveland Eye Clinic further up Chagrin (not part of CCF) to use their eyeglass center. See for yourselves & tell me about your experience(s). ✌🏾😎

I was told I had no co pay get there and they tell me 150.00 I said okcan I be billed no you can't said they tried to call me 2 times but was calling an old number why wouldn't you call the cell phone number listed took the day off for absolutely nothing

Dr. Tuten has no personality at all very hard to talk to and couldn't figure out why I was having issues with my contact lenses. Went to America's Best and they figured it out.