Coastal Bend Eye Center
900 Morgan Ave,
Corpus Christi, TX

Had an appointment. Drove all the way there and was told the voucher from the VA was out of date even though they told me everything was fine when I spoke to them a couple of days earlier when I confirmed the appointment. They told me a manager would call me because no one was available at the time. A month later, still no call

I don’t know why Doctors think that being a specialist automatically exempts them from keeping appointment times. Took a relative to an appointment, which was scheduled for 9:40. We arrived 5 minutes early to a full waiting room. After an hour and a half of watching people come and go: some that came in after us, I asked when she would see the doctor. Their response was a canned response like, “all patients are unique and require different amounts of time with the doctor, especially since she’s seeing the specialist”. She was finally taken back at 11:55, with no one else left in the waiting room but us. When appointments are scheduled, they should be scheduled for the time that the dr is available, regardless of specialty. I understand that some visits may take longer than others, but this should only cause short delays, not a delay of more than two hours. Professionals should have systems in place to appropriately schedule patients. If I ran my business like this, I wouldn’t have a business. Do better!

I have been a patient of Coastal Bend Eye since 2017 when I had an emergency eye issue. They treated me right away and with the friendliest staff and doctor. I have my annual exams done very year and they continue to shine…..very friendly along with being the best.