Cohen's Fashion Optical
37-27 82nd St, Queens, NY 11372, United States of America
+1 718-690-2020
https://www.cohensfashionoptical.com/locations/3733-82nd-st/
Bunbyk
11 months ago
Although the doctors were polite, the man at the front was extremely greedy and tried to get the most money out of us. I informed him I do not want an expensive frame and I found one of my liking that was free yet he kept insisting to try the expensive ones. I constantly said that I do not want those and after I tried them on he put away all the free ones and said that these glasses look better. He kept giving us “discounts” which I find extremely suspicious and informal for a professional glasses company. I insisted how I did not need thin glasses, I did not need blue light protection, I only wanted to remove glare and that was $80. However he kept forcing and pushing it onto us to the point where we didn’t have any choice. Furthermore, there’s a refund policy of 30 days, as stated in the terms and conditions, however although it’s been less than 24 hours they refuse to give us a full refund. Absolutely horrible, if you don’t want to get scammed don’t come here.
Gavin Dean
11 months ago
Very flrxible, was able to postpone my appointment a few hours later than scheduled. The staff was friendly and knowledgeable. Offered great price for my new glasses 👌🏻 …
Edward Serna
11 months ago
After reading all the reviews here on google, I was skeptical about going to this place, but I decided to give it a try. I was pleasantly surprised, the manager, staff and doctor was very courteous and helpful. The doctor was patient with me in the eye exam making sure I had the correct magnification, was back and forth with the different lenses on the machine to see which one I can see the best with.
When deciding on what type of features to add on the prescription lenses, the manager was very helpful informing me what the benefits are for each add-on. I told them that I wanted to use my current frames instead of getting new frames and they said there was no problem with that. I did not feel any sales pressure from anybody there, just mere suggestions of what would interest me.
One interesting note is that in the previous place I went for prescription glasses, I had to leave my current glasses if I wanted to reuse the frames, but here they told me I can bring them the day the lenses come in and they would be fitted in one hour.
Waiting for the lenses to come in and hopefully a happy camper, there nothing like seeing crystal clear.