Michael Steller

Office gave me a very poor pre-screening for catarct surgery. I voiced my opinion. One the first visit I was 15 minutes late and they they force me to reschedule. On the second visit I was on time and they force me to wait 35 minutes. Then the eye tech gave me not a very thorough exam. After voicing my concerns the Dr sent me a letter saying that because I was dissatisfied with the treeting he was going to refuse service. They are the only ones that accepte my insurance and have put me in a bad situation.

Masayo Quick

The web scheduling and confirmation e-mail says nothing about not being able to drive yourself because they always dilate. I only found out because they called to 'find out what your insurance is' even though the web scheduling clearly said self pay, which means they don't want anyone to self pay. It used to be medical offices preferred self pay so they wouldn't have to fight with an insurance company but no more. The person calling couldn't even pronounce the word pituitary. Since that called into question whether Dr. Koczman has any experience with other pituitary patients, I asked and wasn't given an answer other than the parroted 'we see all kinds of patient' which frankly means no, they couldn't locate the pituitary if their life depended on it.

Denise Hall

I had an appointment at 3:30 (staff said it as was 3:20 but all information sent to me said 3:30). After driving 25 Miles to the clinic, I was informed by the extremely rude front desk secretary that I would need to reschedule my … More