Mei Li

This place is a scam. I came across this place on my employer's website, where it was stated they offer 20% discount on lenses and frames to my company's employees. They operate inside Adelson Eye, which does LASIK eye surgeries. I called Adelson to ask if that offer was still valid and was told by front staff that it was. Thus I went ahead and booked an appt specifying for a vision exam. I went there only needing a new prescription for glasses. Without any notice or warning, the tech dilated my pupils. I went alone and didn't have sunglasses since who knew I was having my pupils dilated. I sat in my car for over an hour since I couldn't drive. I was charged $30 copay prior to leaving, the front staff told me the rest would be covered by insurance. When I asked where the frames section were, she told me they no longer sale frames and lenses! What??! And I called the week before! A few weeks later, I received a bill from Adelson for a balance of $150. I called the manager, who had a nasty attitude and refused to rectify the problem saying the charge was legit since it was a medical eye exam. I never wanted or needed a medical eye exam. No one even told me I was getting a medical eye exam or having my pupils dilated. I simply needed new prescription for glasses which I would have gotten a free exam at America's Best. Paying $180 for a vision exam is bogus. Overall, don't come to this place unless you want to be scammed. The BBB will certainly hear about this place and their shady business practices.