I would never go to Costco Wyoming MI, optical service is terrible. I wasn’t happy with my frames when I picked them up so instead of ordering me new ones they gave me the display model that everyone tries on very unhappy!! No one seems … More

My wife and I stood around for almost half and hour trying to have a chance to schedule an appointment for an eye exam, but the person in the room was constantly on the phone, and even when they finally got off the phone they completely ignored us. I have heard great things about Costco optical, and we have had pretty decent experience purchasing frames when we had a prescription from a different eye doctor, but trying to get an eye exam from Costco was a complete waste of time, and I would not recommend them to anyone. Come on Costco, you can do MUCH better!

They were open, upfront and honest. I was disappointed that Costco was stingy with replacing my glasses prescription, wanted me to buy new frames because my old ones had to much of a bend ("broken" in thier opinion). The doctor is separate … More