Costco Optical Department
45460 Market St, Shelby Twp, MI 48315, United States of America
+1 586-580-2001
http://www.costco.com/warehouse-locations/lakeside-shelby-township-mi-374.html
Elizabeth Schnur
11 months ago
(Review of optometrist only) Dr. Leppek was nice and professional. The visit required an appointment but went very quickly. I was ten-fifteen minutes late but they weren't upset. There were forms to fill out, as usual.
It cost $95 for the visit and a retinal exam. There was a machine instead of getting my eyes dilated (that would have been $20 cheaper).
No credit cards, cash or check only. I left with an itemized receipt to try to get a reimbursement from VSP.
I didn't use the optical shop yet, but it was packed and many people were in line (around 2pm). Frames were $49.99 up to $109.99+. Many of the selections were $59.99.
evan eisenberg
11 months ago
Extremely standoffish and rude employees. Wasn't able to drop off a prescription using a parents card even though I've NEVER had this issue at any other costco locations or even this one before. Wont be back... why would I pay another $150 bucks to have two cards in the house??
Shawn Van de Vyver
11 months ago
Trying to bring our prescription over to Costco to get filled. I thought we had basic questions. My prescription requires something called prism, which I had been told not all labs can incorporate.
I simply called to ask “can your lab incorporate prism in the lens?”
All I got in response was “I need to see the prescription”
“Do you carry X brand of frames for my son?” (Indestructible frames so he doesn’t break 4 pairs again this year.)
“No. I don’t even know what that is.” was her reply.
Horrible customer service and completely unlike other Costco departments.