Costco Vision Center
1099 E Hospitality Ln,
San Bernardino, CA

Horrible experience. I bought glasses here and went to pick them up and they entered the wrong prescription entirely. They reordered the glasses, I called to make sure they were in store for pick up and they informed me they had arrived. Again, drove there to pick them up and they weren't ready after all. This is the last time I'll be buying glasses here. Get it together, Costco!

Takes a little longer, hence the four stars, but we have only had great customer service and great prices here. My husband and I tend to ask a lot of questions and like to consider our options, and they were considerate and accommodating. They helped him find something that worked for his style and vision needs, and helped determine that my old glares would still work. We'll be back.

Was able to use my vision insurance here and saved $. Another benefit is I received my glasses in one week exactly, ahead of schedule. I got a discount for 2nd pair same day purchase. Jennifer was extremely helpful and with so much patience.