Christi Balaki
6 months ago
I've almost always had a problem when I'm at the Vision Center, and it usually has something to do with the manager here (Monique I think?). I've had a pair of glasses break on me and she refused to replace them - the other opticians are helpful however.
I stood for half an hour to order a pizza, there was no queue, the cashier did not even begin to talk to me, a very rude person did not even want to listen to me, I would not want such rude workers to be kept here
Was there for an hour waiting to pick up an order I paid for. There were 3 employees chatting with the same customer, doing random things and nobody even acknowledged me and 3 other customers. I'd say they were professionally ignoring us. Monique and Daniel were there and they wouldn't pay attention until I started arguing about the wait time. Monique said we had to wait until they called our number, during the time we were there they didn't call a single number. Worst customer service, I do not understand how these people still work there!