Relatable Content (Relcon)

Professional, friendly and quick! It’s at least my fifth pair through Costco and it's always been a great experience from frame selection, lens options to fitting. But when my current semi-rimless frames had a repeated string issue, Tyler took a good look and seeing that I had requested help with these multiple times, not only offered a temporary fix (very good in fact) but also ordered a replacement at no cost. 3 days later I was back and Kaitlyn switched the lenses properly and in record time, I just couldn’t believe it and I still think I didn’t thank her enough. Even if I didn’t need a Costco membership, this member service alone is worth it! ❤️👓

Emily Allen

I've been going here for years for myself and have always had great service. Today was over and above. My 8 yo daughter started needing glasses and we had gotten her a pair from here. Today at school her and a classmated bonked heads and somehow broke her glasses to wear they were toast. I brought them right in and they still had a pair of them on the floor, so they popped out the lenses and switched them out for us so she wouldnt be without glasses for longer than that afternoon. The associate had remembered her and how much she loved them and just went above and beyond. Thank you!

Steven Hislop

I have bought many pairs of glasses over the years and I must say ordering this pair with Kate was one of my best experiences ever. My wife and I were totally impressed with how friendly yet professional Kate was. We actually had fun if that is possible ordering glass. Thanks COSTCO for having an employee like Kate.