Accounting Department

The girl who works in from Lei Lali is so unprofessional. I do have 1 baby and 1 toddler with me and she told me I am the next one that’s why I waited patiently. When doctor came grabbed the not my paper so I asked the girl again am I the next one and she keeps telling me yes. But doctor called different person and I asked hey what is going on and she told me oh sorry 1 doctor left early so that customer is the next one. OmG i told her i just asked a minute ago you said yes and then you are telling me different story!!!!! I knew 1 doctor left 30 mins ago if she told me that time I dont need to wait again 30mins. I was so frustrated because I am not waiting by myself with 2 babies. I have no word to say more.

The Cs

We saved a LOT of money vs our previous optometrist with ever increasingly overpriced frames and lenses near our house. We managed to find some very stylish frames at the same time. They had some higher end designer frames too if that's your merch. The optometrists were great, very thorough and friendly. Support staff were also great with our order and the adjustments.The frame selection was better than the private optometrist stores that we've used locally in the past. They even had good frames for wider faces which are hard to find for one of our family members. Our glasses & contacts arrived on or before the arrival date given when we placed the order. We kept the adjustment appointment that was scheduled for us when our custom products arrived. They were very thorough and adjusted the glasses to suit us. We have not had any problems with our glasses falling off. The glasses and contacts have performed well for all of us. Note: lens choices affect the weight of your glasses, if you want very light weight glasses you can ask for the light weight lenses, they are different from the standard lenses, there is also a tension setting on the arms they can adjust for you to help keep them from coming off.

Jack Kelly

I had a great experience at the Torrance Costco optical center. It was very convenient- I saved 50% off my lens. The guy who helped me - Brent was terrific! I’d recommend it.