Costco Vision Center
2828 Chad Dr,
Eugene, OR

Great doctor for the exam, and wonderful help selecting glasses. Very helpful selecting glasses, glasses are excellent. They tell you they will call- they DO NOT CALL. It would be better if they just said, "Check back."

Worst customer service ever! I've waited for 6weeks for contacts. After 3weeks I called, and nobody ordered them. Ok we'll order them they said. Just called and guess what, they didn't order them! I wish I could give 0 ⭐...

We've bought a lot of glasses here. But the last time around we discovered that the edge polish (an extra $10) is not what it used to be. For those of us with thick lenses, edge polishing used to provide a clear finish on the edges of the lenses with the sharp corners rounded out so they are not so likely to cut you if someone (like a small child) or something bumps your classes into your face. On my last pair however, the "polish" left a cloudy finish and sharp corners. I asked for my $10 back but was told that the only way to do that was to send the glasses back and have the lenses remade without the "polish" feature. So much for a reasonable satisfaction guarantee.