I just had the best, most thorough eye exam ever. This was my first experience at Tally Eye, Dr. Erin Neal, at the Costco Vision Center. I learned more about my eyes and eye care than I had imagined. Dr. Neal explained every step of each procedure and explained the why/why not in my long-term eye care. Then I left her office to find a super patient and helpful staff with my selection of prescription glasses. The cherry on top of the experience was that my new glasses were half the price I paid in the past. When I was told the total cost, I said, “Wow! That’s a lot less than I had expected!” The counter service person simply said, “Welcome to Costco Vision.”

Mixed bag. My eye doctor was great. But I was about 5 minutes late because of downed power lines from tropical storm Nicole, and so they charged me an extra 25$. That was really off putting. I tried to push back, but they weren't having it. So what was supposed to be 130 turned into $155. Not happy bob, not happy...

My son's eye exam experience was a mixed bag. The optometrist was excellent and did a good refracting job. The advertised price was $60 for eyeglass exam, $90 for contacts exam. Initially we went for eyeglass exam only, but were talked into doing contact exam for "extra $30 only". At checkout, the bill was $120 because of "astigmatism". There was a secret price list visible only to the checkout person, who claims this was their routine pricing policy. Astigmatism is common, and there is not an extra charge for eyeglass exam with astigmatism. Left a sour taste in mouth. So check on the price before proceeding.