The reason they are so cheap is being Costco only put three workers for the entire center so it takes 45 minutes to pick up contacts

The optometrist was very good but the the counter customer service is terrible. I was interested into trying different frames and when I asked a staff member to see some displays he just placed them over the counter and started talking to the next person in line. Never asked if I liked a particular frame or how it felt on my face. I had to keep asking to see different frames. Due to this experience will very likely not purchase any prescription frames or lenses at Costco.

I purchased a rather difficult pair of glasses that would often break due to design flaws unrelated to Costco. The kind, patient, and intelligent staff at Costco helped me tremendously. They took their time and fixed the frames at least 4 times. The only reason I didn't give 5 stars was the lack of support for some of their older model frames and one less than positive employee.