eduardo casas
1 month ago
I recently had the pleasure of visiting Total Vision Optometry in Chino Hills and I have to say, it was a fantastic experience from start to finish. The staff were incredibly friendly and welcoming. They also had a great selection of glasses so I was able to find exactly what I was looking for. But what really set Total Vision Optometry apart for me was their commitment to customer service. They went above and beyond to ensure that I was happy with my experience and that I had everything I needed. I will definitely be coming back and if you are in need of a optometrist in the Chino Hills area I would definitely recommend this practice.
Dr. Crum and his staff are so friendly. we have been patients for a long time. we have recommended Dr. Crum to all our friends and family close by that look for an optometrist.
The doctor is nice and comfortable to work with.
The new sales team were frustrating. Because of a poor frame selection, I settled. Then they called me to say what I chose was not covered. We chose a second option and the next day they called me to say that was not covered. 3x we went back and forth before I gave up on them.
I ended up ordering 2 pairs of glasses online, in frames I liked, for the cost of one of their "specials."