Danny Thompson
1 month ago
Very disappointed in the way they disclose costs. We did not have insurance and tried to get support for cash (out of pocket). We were charged the same amount as anyone with insurance and we were surprised by additional charges not shared over the phone. Also, I attempted to contact the location multiple times to address the costs and have them research some market insurance programs to see if they would be worth the money. After several attempts, we did not receive a response and had to make our own decision. Then, we got the bill and surprised by the nickel and diming of various fees. Recommend you shop around for other options. We will not return.
The doctor was nice- but the staff could have been better. I was told some snarky comments my second time in. A man seemed very lazy, and did not want to help me through the phone. I like going to my eye doctor, but this location needs more respect for their clients.
Don't trust the hours on their door, website or Google. That close early if they feel like it. Raced across town to pick up my glasses and they were closed 20 minutes before what's posted.