Crystal Eyecare
13611 Skinner Rd Ste 155,
Cypress, TX

Dr. Nguyen is great and takes his time answering any questions. The staff - not so much. I asked questions about my yearly benefits and one of the ladies at the front desk rolled her eyes at me. Customer service at it's finest lol. Also, make sure they run your benefits correctly. I came in for my yearly exam + contact lens fitting and was charged $150.00. I called VSP to ask why I was charged so much and apparently they ran part of my eye exam through my medical (BCBS) which was a higher copay. My total should have only been $81.00 instead of the $150.00. After doing some research, they also overcharged me for previous visits. Lesson learned.

Staff is pleasant and professional. Dr. Nguyen is great and takes time with my exam. It’s never a rushed visit. He is personable and takes time to answer questions. Facility is always clean and I have never had an issue getting a visit quickly, including emergency visits. I would highly recommend.

I have been coming to this location for many years. I came in today to try and get contacts due to the fact that my glasses messed up. I was not told about my benefits i was charged for fit and follow up premium only covering 10% off retail … More