Eric Schaefer

Dr. Chow and the office staff are professional, friendly, and attentive. There was an issue that involved a recent information system upgrade. If the provider unilaterally changes an appointment time, the provider should take every measure to ensure that the client agrees and is aware of the change. I received an incomplete (line dropped) phone call in which I didn't receive information about a time change. I did receive an email that asked for attendance confirmation, and I (incorrectly) assumed that the time had not changed. My mistake on the email, but in a busy world where attendance confirmations are standard procedures I expect more than standard procedures for a time change.

jLL

Very glad to have met Dr. Hwang; she was detailed and thorough in her explanations which was really helpful. Annie was great as always; her expertise in frames & lenses was really appreciated. I did not like the questionnaire on the tablet; it asked for too much irrelevant details for an optometrist's office. Thank you in any case.

H J

Great experience! Dr. Was friendly and thorough with the exam. The office staff was wonderful as well. They offer great prices on contacts as well. I would recommend them to anyone looking for a great optometrist and vision center.