CVS
1530 Cowpath Rd,
Hatfield, PA

Ok es said until 10 I get there at 9:50 pm and the person in charge didn’t open the door. I was knocking the door and she and the musulmán girl just ignored me!!! This is un respectful and unethical if you guys posted an schedule just follow it!

Coming to update my experience. I moved to a different pharmacy but they said I had to pick up one prescription at the old location because of the time I switched over?? So I go there, wait in line over 20 minutes. I'm finally at the front of the line and this "helper " in a read cvs shirt turns around to act like she's looking for a prescription. She can't find it, I'm still standing there and she said nothing. She then picked up medications for someone who was waiting. She calls me up FINALLY. I show her on the CVS app which medications I needed to pick up because it said they were ready. She then says they are all on hold, so I ask, what does that mean? She looks back at me woth the nastiest face and says what?? I said I don't work in a pharmacy so what does on hold status mean. She got nasty and told me to go wait in the other line for "drop off". Yet it's right there in the system. I then got so upset and yelled "you all are the worst pharmacy always so rude". I then walk to the other line and she screams out WHAT DO YOU MEAN?!?! Instead of apologizing for being rude as i asked a simple question. I wanted to say you know what I mean, go check out your Google reviews. The new young guy there helped me, if he had a question he would ask the pharmacist. Also over heard 4 employees left that pharmacy location. Gee wonder why. Treat people with kindness consistently and don't ever make people feel like they aren't worthy of a basic customer service. You have no idea what others are going through. I hope that lady in the red cvs shirt with glasses gets an attitude check. Still absolutely awful. Especially at the pharmacy. Why are they so rude? One time I had the head pharmacist (blonde), throw a paper in my face with the medication that has been prescribed to me when i was asking for something completely different. I would figure a pharmacy can call my doctors office and simply ask....clearly she had no time. More incidents but I'm over it and switched to a different place.

I never really had a positive experience with the pharmacy. There is an older lady with brown hair who I’ve made a compliant about before because she is rude and disrespectful when I was just trying to find out if they had my prescription for my son. There is a young lady there as well who was amazing and even apologized for her co worker which she didn’t have to do but realized the wrong doing of her co worker. I tried to call the store and the supervisor on was no help, she told me there was nothing she could do before I even told her why I was calling, she was rude and didn’t even say her name or title when she answered the phone so I’m not even sure if I talked to an official manager. This CVS sucks and I will be changing locations.