Melissa Roldan

buyer beware! mom had 11a cataract “appointment” today at Westbury facility. told 11a was check in time, not appt - small piece of information not shared with us. still sitting here at 3:45p … because she surgery was not until 3.15p !!! meaning my 85 yr old mom had not eaten for 15hrs !! i had to demand a nurse come out, and all she had to say was there were delays. sounds more like seriously over booking .. because there are people that arrived before we did and/or at the same time. not acceptable, unprofessional, irresponsible, and disrespectful. if you don’t get the 1st appt , go else where…