Desert Mountain Eye Care
5504 Menaul Blvd NE Ste A,
Albuquerque, NM

As always the Eye Exam was thorough and Professionally done. The selection of frames was more than adequate. The prescription lens were reasonably priced. Overall, a wonderful experience. I’d recommend anyone that needs or think they need an eye exam and glasses to go see Pearl Vision Desert Mountain Eye Care. Friendly Professional Staff.

I've been a customer for about 6 years and go back each year because Dr. Pacheco is great. I'd give her 5 stars. But I leave every year feeling like I got ripped off by the eyeglass/lens portion of the business. There's no transparency on costs. This year they didn't even ask what items I want they just laid out what my package was going to be and pushed back when I started asking for a breakdown of costs and insurance coverage then aggressively pushed for keeping features that they were certain I needed. Last year I showed up with a Pearl Vision coupon I received because I'm on their email list and was told I couldn't use it because "this is an independently owned franchise and they don't honor PV coupons". Which is ridiculous that they can benefit from people becoming customers but then not honor coupons that their own company distributes to their customers. After going home today and doing a mock Warby Parker price quote with frames and lenses that included all the bells and whistles like transition lenses, anti scratch, antiglare, UV protection, etc. My cost without insurance still would have been less than what I paid at this place with insurance and I didn't even get frames or some of these features. I won't be purchasing anything from here any longer and may only go back for the exams.

Appointment was made quickly. I was greeted by a very friendly and help staff. Very little wait time for the eye exam. Dr. Pacheco explained everything to me about my exam and gave great options. Prices were competitive with other places I have visited.