The operation DLV explains every detail along the way so a patient feels comfortable in making decisions. Even the fellowup instuctions after surgery are written plus, all doctor followup visits are pre-scheduled after the surgery..
I had cataract surgery with Dr Chen at DLV ASC, and was very impressed at the level of skill, efficiency, friendliness and care from everyone there. They made it as comfortable as possible, and the results and recovery time are really amazing!!!
ddloves269 Simi CA
1 year ago
Great to have all the staff and Dr. Bala take care of my vision needs.
Virgie Bofetiado
1 year ago
did an excellent job
John E C Jones
1 year ago
Thank you for the positive review!
I recently had cataract surgery with Dr.
Bala at this surgery center. Everyone involved in my surgery was kind and accommodating. Safina does an outstanding job in organizing all the patients’ surgeries and makes sure everything runs smoothly. It was a great experience. They even played Italian music for me! Everyone is just so friendly and made me feel so comfortable about the surgery. This excellent service is hard to come by these days.
Dr. Bala performed cataract removal and enhanced corrective surgeries on my mother’s left eye. Dr. Bala and staff were very professional, kept us well informed, were friendly and attentive so my mother felt comfortable. We look forward to returning in 2 weeks to have surgery on her right eye as well. Thank you Dr. Bala and Team!!!
I have an appointment today at 8:45 to clean up my lens at the surgery center in Thousand Oaks. I received a phone call and a text message telling me to be here at 6:15, 2.5 hours early. I arrived at 6:15 but the outside door will not open and no one answered the three different phone numbers I have called. Someone coming to work in another office let me into the building and the office is open even though no one answered the phone. I have had this type of treatment before in the Westlake and Camarillo offices and I was not asked to arrive 2.5 hours early or pay $165 facility charge. Because of this I do not recommend the surgery center for minor laser treatment that you can have in the Westlake Office.
My husband had cataract surgery with Dr. Bala. I accompanied him.
The surgical facilities are spotless.
The staff is patient and considerate. …
Very clean, efficient, and friendly.
Lasik cataract surgery done here by a non-DLV doctor who uses the facility. Procedure went as expected and the staff were nice, professional and accommodating. Comms are difficult and I ran into DLV and doctor's office each saying the other …