DLV Vision - Westlake Village
4353 Park Terrace Dr #150,
Westlake Village, CA

I am not writing this from the perspective of a patient- but a patient’s partner and medical professional. I have never seen a healthcare practice this disorganized and poorly run. 1) They call to schedule the time of the surgery the day before, expecting you to take the whole day off of work because they can’t be bothered to make a schedule more than one day in advance. 2) The pre-op and LASIK takes 2-2.5 hours. We were there OVER 5 HOURS with no communication, no apology, nobody coming into the room for updates, nothing. We live 10 minutes away and could have easily done other stuff and came back when they were close to being ready. They said that isn’t an option and we have to sit in the room and wait. 3) They were so behind schedule they rushed the post-op right after the surgery (not the usual 2-3 hours) and pushed us out the door because it was past their closing time. 4) We had the 1-week post-op scheduled at a convenient time and they called one day before and moved it to a Saturday. 5) They still use paper.

I brought my 96 yo MIL to Dr. Vosoghi to try to maintain what sight she has left as much as possible. His staff is incredible and compassionate as is he. He put us on a regimen and I just took her in for her followup appointment where he was extremely happy with the results. We are very thankful for him and look forward to her next appointment in 2024!

Dr. Vosoghi and his team took care of my son in a very professional way. He was seen in a timely manner and the nurses/technicians kept explaining the procedures and answering our questions. Dr. Vosoghi explained my son’s condition and also gave instructions for preventative eye health behaviors. Our family is fully satisfied with the care we received at DLV with Dr. Vosoghi and team.