Doctors of Optometry - Exton Square Mall
110 Exton Square Mall #1405,
Exton, PA

First off the foreign Russian sounding lady running the front desk there was extremely rude the entire time throughout the whole process and became very pushy for me to buy contacts from them. When I declined she became angry and made a snooty comment saying " then we are done here today, goodbye". A week later I get an email for an estimate to buy contacts from them and I just ignored it. Now two months later they send an invoice email for me to pay for an annual supply of contacts that I did not agree to pay for or even initiate contact with them about. This place gives SCAM vibes and they charge you $100 for an exam even if your insurance covers a contacts and eye exam. I will not be returning.

My husband and I have had good experiences with the optometrists at this location, however we have had repeated issues with billing. We have Eye Med for glasses and contacts and Aetna for medical insurance. They incorrectly billed Eye Med for the eye exams instead of Aetna, with much higher rates. After much back and forth we were reimbursed but I spent a lot of time straightening it out. They do not offer a choice for a traditional dilation but lead you straight to the Optomap machine which is much more expensive. Also, I was disappointed while waiting to hear inappropriate discussion among the staff about the attractiveness of one of the optometrist's brothers.

Bremisa was fantastic, helped me with getting prescription emailed to me from the records. Thank you. Excellent customer service on her part!!!