Doctors Optical of Homestead
948 N Krome Ave,
Homestead, FL

The worst experience of my life. They had to remake my glasses lenses six times, and I still can't see properly. They tested my eyes twice, I paid $670 for the glasses, and they're useless. The contact lenses are also useless, even though it took them six months to give me the glasses. It's a shame that places like this exist.

Terrible staff, the one in the front desk is very rude every woman there is rude!!!!

The receptionists were very attentive, but I had to wait 3 hours. There are few doctors and many patients. They put you in one room, move you to another, and you have to wait another 40 minutes, and the doctor never came to see my daughter, so I had to leave the room.

Love

Absolutely terrible! They changed my appointment three times without notifying me! I'm giving it one star so I can write a review, but otherwise I'd give it zero stars. I don't recommend them at all; look for something better!

Sometimes service can be rude and glasses expensive, but Dr's are good.

Now I see why this place has so many bad reviews I placed an order for glasses to see and they told me it would be ready by the 16th I left to a trip came back a week later then they still said my glasses aren’t ready I been trying to contact this place no answer I left a message no call back no updates I have to ask my wife family member who associates with this place the service is absolutely terrible they gave me temp glasses in the mean time soon I cleaned them they broke and I had to pay for another frame like this is ridiculous now it’s the new month and still haven’t heard back from this absolutely terrible with keeping up with what they gotta do

What I asked for wasn't what I received. I ordered my child's glasses the same way as the previous two years, so they would darken in sunlight, but they didn't specify that on the order. According to them, to get them that way, I would have to pay for the entire process because I had already ordered them that way. The work is terrible. In my case, I don't recommend them, and I'm leaving this clinic. They lost three clients because of their poor workmanship.

Horrible customer service. Phone is never answered by optical ... spent all day calling .

A very bad experience... I won't be back, it's a shame... God bless you with wisdom.

It's incredible that you can call at any time, any day, and they always get the same message: "Calling during office hours is disrespectful."