William Stump

Disappointed in the way they handled a missed appointment. In the past 6 years of going to them, we would receive a notification of an upcoming appointment. We missed the only appointments we have ever missed because their system did not send out reminders. We were charged $140 for the appointments. When my wife called to ask for any leniency, she was treated like they didn't care and that it was her fault for missing, while they also admitted that their system did not provide any reminders this time around. Ultimately, we are technically responsible and that is understood. The fact that they provided no grace after going there for years tells me something about the services they are providing. I have also had to go back for the first time in my life because they got the prescription wrong a few years ago. I didn't complain then, but since I'm already disappointed in how they treated us I figured that I might as well memorialize it here. It's unfortunate that we had to leave on these bad terms, but lack of any kind of understanding is the reason for the bad review. They are seemingly nice people as far as I could tell by the times I have been there, just don't rely on their notification system.

Paul A. Young

Dr. Megan S. Young at Dopkiss Eyecare - Dr. Dopkiss & Associates is hands down the best optometrist I've ever had the pleasure of visiting. Her exceptional qualities, thoroughness, kindness, and expertise are truly unparalleled. From the moment I walked into her practice, I was greeted with warmth and professionalism. Dr. Young took the time to listen to my concerns and thoroughly assessed my eye health, leaving no stone unturned. Her attention to detail and commitment to providing the highest level of care is evident in every aspect of her work. What makes Dr. Young truly exceptional is her ability to connect with patients of all ages. Not only did she address my needs with precision, but my two school-aged kids absolutely adored her. Her patience and friendly demeanor put them at ease during their eye exams, making what could be a daunting experience for young children an enjoyable one. Dr. Young's knowledge in her field is extensive, and she took the time to explain everything in a way that was easy to understand. She also provided valuable insights and recommendations to help improve our eye health and overall well-being. As someone new to the area, I couldn't have asked for a better optometrist to entrust with my family's eye care needs. Dr. Megan S. Young has set the bar incredibly high, and I'm grateful to have found such an outstanding healthcare professional. If you're looking for an optometrist who is not only exceptionally skilled but also genuinely cares about her patients, look no further. Dr. Young is the best in the business, and I wholeheartedly recommend her to anyone seeking top-notch eye care. Thank you, Dr. Young, for your unwavering dedication to your patients and for making our eye care experiences truly exceptional.

Nelson Kelemen

I want to thank Dopkiss Eyecare for getting me scheduled within 2 hours of calling on Monday had floaters in my right eye which started Thursday October 19th. The floaters started giving me eye strain. Dr. Megan Young who was very kind checked my eye very thoroughly and saw the floaters and saw that I had an issue with my retina who was very concerned and said you need to see a specialist right away which she scheduled an appointment with Midwest Retina for checkup in the next hour. My wife drove me there and the doctor saw I had a detached Retina which they did emergency scheduling for next morning. Surgery was done on Wednesday October 25th. I want to thank the person who answered the phone and Dr. Young for saving my vision which I could have been blind if they did not act so urgently. I am now recovering which can take several weeks.