Douglas Owens, MD- Ophthalmologist
262 Mitylene Park Dr,
Montgomery, AL

My eyesight isn't any better. I'm sure this post won't make it to his website.

Be prepared to wait 2 hours before being seen by the doctor. He even said himself that he’s overbooked.. Also at checkout they told me my copay was $100 when I provided by insurance at check in. Called back to see where the mix up was and someone at another location answered but told me they had me as self pay but yet had my insurance on file. She told me it would take 8 days before they billed it out and 3-4 weeks before hearing back from my insurance. I was still confused as to why they tried collecting a $100 copay at checkout but wanted to wait on the $35 copay that I actually owed until insurance responded. Also I am breastfeeding and can’t used the cream he called in for my eyelid so I called back and didn’t hear a thing back from them at all today. Guess I will suffer another night. Overall poor/bad experience.I don’t think the doctor is terrible.

I was referred to Dr. Owens in 2014 or 2015. I have cataracts and glaucoma. I was using drops and had laser surgeries in 2016 and 2017. My eyes worsened. He kept saying surgery. When he finally did surgery I have lost sight in my right eye. I am devastated 😢 because I am a healthy, energetic 73 year old female. Now I am handicapped. I can not understand why he waited so long. I am a patient in Birmingham now and had three surgeries al