The staff was fine. The Optometrisr, ‘ dr Chris’ did the exam. He apparently did not do the exam correctly as when the glasses were ready, they were not the correct prescription. The exam had to be redone - his reasoning was that the lens he used must have been damaged. He did both exams manually - never used the machine. I had called the office the day after the first exam and told Cathy that I was concerned about the prescrition, as the numbers I was given did not make sense. My left eye has always had slightly better vision than my right eye. The Rx numbers I was given did not reflect that. I was told not to worry, if there was an issue, they would do whatever was needed to correct it. If I am not satisfied with the new version, I will request a full refund and go elsewhere

The new doctor, Dr. Davis, introduced himself and welcomed me warmly. He examined my eyes and explained my symptoms in a very clear manner. He encouraged questions and answered them fully. He changed my prescription and sais he hopes it will clear my problem.

I was greeted immediately upon entering the store. Everyone was cordial. Appointment was timely & complete. Not rushed in any way. I was able to roam through the frames and figure out what was best & Catherine talked me through all lens options & got me on my way. Nice to experience such nice & helpful people as well as the Doctor’s time to get me the perfect prescription & recommendations.