Bud Kurwa is a good Doctor, but the girls at the front desk need improvement. This is the reason for the one star. I had an appointment with Dr. Kuwa at the Duarte location this past Friday. After waiting 2 hours I herd the girl at the front desk tell some he was still in surgery. I went to talk to her. She suggested to reschedule. I wish she would have said something to me earlier. I rescheduled for Glendora after my experience at the Duarte office. I get to the Glendora office and the girl said my insurance didn't work. I told her my insurance has not change and they excepted it before. I don't think she knew what she was doing. She tried to tell me coverage changes each month. At the Duarte office they had no problem with the insurance. After my 2 negative experience with the front desk I won't be going back. I waisted too much of my time already.

They have no respect for their appointment.

Great service.