I just want to say I had an excellent experience at Pearle Vision in Hamden, for both the eye Exam and choosing new glasses. The doctor was very thorough and answered all my questions. When looking at options for glasses Diane and Tiffany were very helpful in describing the type that would suit my needs. Thank you all very much!

I’m so happy I chose to go back to this store, the physician was very professional with an impeccable manners. The store manager was amazing!!!! Very helpful in picking out my glasses and assuring I would receive before my wedding 9/24/23. I highly recommend the customer service here!!!!

1 star because the staff up front were lovely but the optometrist me and my husband had was rude! First the way she tells you to grab a mask is rude verses how she asked someone her nationality to grab one. Me & my husband had on sweats for our day off but you shouldn’t judge someone based off of that. I seen her look my husband up and down as if she was disgusted. She was rushing my appt and when I needed a moment to catch my breath and readjust my eyes to see clearly she would get frustrated with me. There were moments were I needed to go back to one lens and pick which lens was better and for some reason I was having difficulties with it she would get aggressive and say “it’s either one or the other, you either can see better with this one or this one” At the end she snatched the machine away from me out of frustration and said “your done you have 20/20 vision” it just came off like she was brushing me off. I’ve had glasses in the past so for her to say I didn’t need any glasses just showed she was through with my appt. I walked out crying it’s not nice to be aggressive and impatient. I was her last patient of the day and she didn’t even walk me out even after I told her she offended me. I’m not one to complain I usually keep these things to myself but I thought the only way things get better is by speaking up. I was recommended by this place but I WON’T be back!