My children has been seeing Dr.Howell for over 12 years. Never missed an appointment always on time. We missed 1 appointment due to COVID and got pushed back 5/6 months. I understand Dr.Howell/Eye Associates is busy. However, 5/6 months for another appointment. I asked to be put on the cancellation list. Never received a phone or anything. I just called and asked about a cancellation. The lady asked me was I on the cancellation list? How would I know that? Can you check? She just kept saying if you're on the cancellation list they will call you. ( really wasn't any help at all ) I'm giving 3 stars because of this. Other then that I would recommend Dr.Howell. If you have Medicaid just go somewhere else for your glasses. They don't have a big variety of glasses that accept Medicaid to choose from.

I took my son to get an eye exam. It had been awhile since he had one but everyone at Dr. Black’s was friendly. The woman who started the exam said she was in training. I think she did a great job and she kept my son talking. He was nervous at getting the exam but I think the woman was friendly and helpful. My son even told her that she was doing a good job. I think it was a good experience altogether.

Dr. Howell can diagnose my symptom and how he can correct my issue. He is easy to understand and no question is to sm. He definitely knows what he is talking about. surgery on both eyes went well.