Chelsea Cruz

Made an appointment and even called prior to see if my insurance covered everything and I was told that they did . I show up early to my appointment and I’m told to fill out the new patient packet and after I finish , the front desk woman tells me that eye exams are not included after getting off the phone with my insurance company . $125 out of pocket for an eye exam . Being told this prior would’ve been very nice . Not to mention how unprofessional the other staff was on their phone being loud and talking about concerts and showing each other videos .. Dr. Feinstein ‘ s staff was a lot more prompt and professional . What a shame . Never returning .