Dr. Christina Petrou
7040 N Port Washington Rd #420,
Glendale, WI

I called and asked about Neuro-visual testing and evaluation for prism lenses based upon some research of my daughter’s symptoms. I was assured Dr Petrou could perform this testing and that I should plan for an hour to and hour and a half for our appt. The appt before us ran long, and so we were not seen until 45 min after our scheduled time. Upon giving background Dr. Petrou suggested we were there seeking a “second opinion” to my daughter’s standard eye exam she had had earlier this year, rather than acknowledging our concerns as an escalation of care. She then explained that a more extensive examination would take about an hour which was not what was allotted for by the receptionist(s) but that she would proceed with a standard evaluation. I declined to point out at that moment that it felt like we were being rushed along to make up for her prior long appt. As it became clear through the exam that this was another standard Vision exam and not a Neuro-ophthalmologic evaluation I voiced my concern and was reassured in a somewhat condescending manner that this was a Neuro-visual evaluation. The gist was that my daughter should change lifestyle (sleep, hydration, diet) and hold her phone further away from her face (ignoring our indications that symptoms presented year-round when school-schedule was in place). She also made a snide comment about “Dr Google and AI diagnoses. The receptionists and Dr. should be aware of their areas of expertise and not take in business that is beyond the scope of their practice. We left very frustrated with our experience and have now booked an appt with a Dr. with the correct credentials, title, and testing capabilities. As for any future standard care, you can cross this office off our list of candidates.