Dr. Eduardo Macias
9185 Magnolia Ave STE 300,
Riverside, CA

They never answer the phones! I was waiting for 45 mins one day and I finally am fed up! I put a complaint through my insurance because I have a chalazion on my eye that needs to removed and they don’t answer to make an appointment. Honestly get a better phone system or new staff that know how to answer phones. The first time I called to make an appointment I pressed the extension for the surgery scheduler and she booked me and gave me an excuse that “they were short staffed”. When I went into my first appointment the phone was ringing and they were answering. At this point I will take my business else where with more professionalism.

They DONT ANSWER THE PHONES AND I CALL AT DIFFERENT DAYS AND TIMES AND IVE BEEN TRYING FOR OVER 3 WEEKS AND I DONT LIVE CLOSE ENOUGH TO GO PERSONALLY, AND THE LAST TIME I DID, THE GIRL IN FRONT WAS HELLA ATTITUDIE, IT was like I was … More

They never answer the phone, l was waiting for 40 minutes and l had to hang.