I saw Dr Schwarrz today for the first time. I'm very pleased with him and his staff!

Dr Schwartz is a good doctor. Not a very personable bedside manner but I'm okay with that. The reason they're getting one star is because I was 7 minutes late for my appointment and the anger, judgment, and lecturing tone received by me from the receptionist was all the reason I needed to find another eye doctor. Life happens. There's no reason for her to be so angry and judgmental if someone runs a few minutes late one time. Believe me this was not a pattern of behavior. This behavior does not align with my values so I sought another practice from which to receive my eye care.

I had a very similar experience like the other lady, I took my dad for his appointment. I always felt like this doctor has a bad bedside manner, most times he doesn’t even answer our questions or ignores them and gives attitude. Recently we were less than 10 mins late because the road was closed due to an accident, I had called the office and left a message because they didn’t answer the phone. The staff was chit chatting and made us wait another 5 minutes. He didn’t take us after waiting months for an appointment and told me to reschedule. So it’s okay for the patient to wait 40 mins to an hour every single time in the waiting room but not vice Versa?